Royal Association for Deaf people passes Advice Quality Standard with flying colours!

Everyone at the Royal Association for Deaf people (RAD) are celebrating today for successfully passing the Advice Quality Standard (AQS), a nationally recognised quality mark for organisations providing free, independent advice to members of the public, for the second time.

The AQS is the most widely-held and recognised quality assurance standard for the social welfare legal advice sector, with over 330 individual organisations and 340 networked organisations proudly displaying the AQS logo. Such organisations include all Citizen’s Advice Bureaus, many independent local advice centres, local AgeUK’s, as well as many local authority and housing association welfare rights teams. For further information see:

Dr. Jan Sheldon, Chief Executive of RAD, said, ‘We are so pleased to have been awarded the AQS; it shows the Deaf community as well as those funding our service that we are working to the best possible professional standards. The team have worked very hard to achieve the AQS and we will be making sure that we maintain these high standards over the course of the year.’

The AQS is awarded by the national umbrella group, the Advice Services Alliance (ASA). The ASA Director Lindsey Poole said, ‘The AQS is a tough benchmark to achieve, particularly in challenging times for the voluntary sector and our clients and we offer our congratulations to RAD for so clearly making the grade.’

RAD will continue to proudly display the AQS logo, alongside the community of over 650 organisations across the country of AQS holders.