How we do it

We deliver high quality services that meet the communication and other needs of the people we support. Our service is Matrix accredited which ensures the quality of our advice and support services – ultimately supporting the people we work with to make the right choices for themselves around career, learning, work and life goals.

Partnerships are essential in order to develop services that are all inclusive; we adopt a proactive approach to partnership working in order to continually develop our services; both specialist and mainstream providers are part of our networks.

We work in the Welfare to Work sector; bringing our specialist service to larger partnerships through sub-contracting arrangements. We achieve success through our unique understanding of Deaf people and the associated barriers to employment. We provide services directly to individuals in their preferred language; not through interpretation and we build bespoke support packages that really work.

Once a placement is made (volunteer, work-placement or employment) we continue to work hard to support both employee and employer in order to achieve sustainable employment.

Employing a Deaf person can sometimes have a significant impact on companies who ecognize the need to improve accessibility generally as an employer and a service provider.

We gather and monitor feedback from the people we support and other stakeholders as part of our quality assurance processes. It is important that people tell us what they think. Feedback is used to continually improve and develop our services. If you would like to provide feedback about our services please click here.

Services include:

  • One to one employment advice, support and coaching
  • Job Clubs; providing valuable peer support to Deaf people
  • Bespoke employability support tailored to individuals’ needs
  • Employability workshops, where support and training is provided on topics such as:
    • Interviews techniques, volunteering, workplace etiquette, Access to Work (AtW)
  • Building employability skills
    • Health and safety, First aid, Information Technology (IT), Basic skills; numeracy and literacy, confidence building
  • Other support
    • Career planning, CV writing, job-search, work experience/placements, volunteering and apprenticeships
  • In-work support providing guidance on Access to Work (AtW)
  • Information, advice and guidance for employers to support sustained employment

Deaf Achieve project

BSL Video

This is a project funded by the Big Lottery Fund for three years (ending 2018) to provide support to Deaf people aged 18– 65 focusing on independence, wellbeing, skills and employability. Outcomes achieved through the delivery of various workshops i.e. health and employability, independent travel training, coaching, confidence building. The project covers London, Essex and Suffolk.