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Our Management Team

Find out more about the people working ‘Together with Deaf people; creating a better more accessible future.’

Amanda Casson-Webb

Joint Chief Executive |Director of Communications and Community

Amanda is a qualified BSL/English Interpreter and, as the Child of Deaf Adults (CODA), a native user of British Sign Language. Joint Chief Executive, Amanda is responsible for the leadership and direction of Communication Services (RAD Interpreting), Community Development and PR & Marketing.

Passionate about ensuring that RAD delivers high quality services that are responsive to the changing needs and aspirations of Deaf people, Amanda is also committed to ensuring that the organisation remains an ethical and supportive employer of Communication Professionals – and that, together with Deaf people RAD is able to create a better, more accessible future. Amanda is a trained Mental Health First Aider (MHFA) and Fellow of the Royal Society of Arts (FRSA).

amanda.casson-webb@royaldeaf.org.uk

Lesley Frearson

Joint Chief Executive | Director of Finance and Business Support

Lesley joined RAD in 2000 and is a qualified accountant (FCCA) with extensive experience of the not for profit sector. She works at a strategic level as part of the Executive team to ensure that RAD’s vision is fundamental to all that the organisation does.
Joint Chief Executive, Lesley is responsible for the leadership and direction of the business support functions of the organisation; Finance, Human Resources, IT, Quality and Administration and ensuring that these functions are able to adapt to meet the changing needs of the organisation.

Lesley has BSL Level 2 and is a trained Mental Health First Aider (MHFA).

lesley.frearson@royaldeaf.org.uk

Sue Mountford

Joint Chief Executive |Director of Services

Joint Chief Executive, Sue joined RAD in 2005 and works with the Executive Team to ensure RAD’s vision is at the heart of the organisation. She operates at a strategic and operational level and is committed to the organisation’s four key aims; to deliver services that Deaf people want, supporting mainstream providers to be accessible, ensuring financial sustainability and to be an exemplary employer.

Sue works with RAD’s partners, commissioners and other key stakeholders to ensure that RAD is well placed to continue delivering services that Deaf people want and need. She has a BSL level 2 (and pre-level 3), is a trained Mental Health First Aider (MHFA) and has responsibility for a team of 80 staff.

sue.mountford@royaldeaf.org.uk

Julie Ratcliffe

Director of Operations

Julie, a Child of Deaf Adults (CODA), joined RAD in 2008 and naturally is passionate about accessible services. Julie is responsible for the day to day operational management of the Services Directorate and staff teams, ensuring delivery of commissioned contracts which provide local/varied opportunities, and procuring funds. Committed to the provision of good quality support for Deaf people, she works closely with the Director to achieve growth by identifying a need, developing innovative service strands whilst maintaining partner relations.

BSL Level 3 (Native Signer), ILM Level 5 Diploma – Leadership & Management, NVQ 3 – Health & Social Care
NVQ 3 – IAG Information, Advice & Guidance, Trained Mental Health First Aider (MHFA)

julie.ratcliffe@royaldeaf.org.uk

Damaris Cooke

National Advice Service Manager

Profoundly Deaf from a big Deaf family, Damaris has worked extensively in the Deaf community/deaf organisations and joined RAD as a sessional worker in 2014. Since then, she has seen the service build in terms of success and numbers of clients and has now been promoted to the post of National Advice Service Manager. Damaris is extremely passionate about this role as she is able to further oversee and shape the service that she helped grow and flourish over the last few years.

Damaris has witnessed the growth of IAG services within RAD and in particular the development of outreach workshops which is now an important element of RAD’s IAG contracts. With the new investment, Damaris will work closely with RAD’s Operations Managers to create more of these much needed services around the UK and is extremely excited about the challenges ahead.

Mental Health First Aid (Adults), Information, Advice and Guidance (IAG) Level 4, OISC Level 1 in Immigration.

damaris.cooke@royaldeaf.org.uk

Daniel Clements

Operations Manager

Having been part of the Deaf community all his life, Daniel works to support RAD’s growing services and offerings to the wider community. Since joining in 2012 Daniel has been involved in many projects and services across RAD working his way up to becoming an Operations Manager. Following both his own and RAD’s ambitions in ensuring we are able to offer accessible services in order to benefit the wider Deaf community. Working across the services team bringing together staff teams and skills to ensure that our work on the grounds are maximised meaning local Deaf communities can access services needed. Working together with other stakeholders building links and potential partnership opportunities to bring together a collaborative approach.

Mental Health First Aid (Adults), Mental Health First Aid (Youth), Duke of Edinburgh Awards (Supervisor and Assessor), Level 3 Lead/Deputy Children Safeguarding, CEIH Level 3 Award in Risk Assessment Principles and Practice (QCF), BSL Level 3 / Native Signer, Information, Advice and Guidance (IAG) Level 3

daniel.clements@royaldeaf.org.uk

Emma Hampson

Operations Manager

Emma joined as an Administrator in 2008. Emma has taken on many different roles throughout her time in RAD, which have evolved over the years from office support to project management and is currently the Operations Manager for the Services Team. Emma is responsible for the running operations of RAD’s current services and her focus is also the development of TalkMore and DeafAge elements of the new investment activity as well as ensuring sustainability and developments for the future so that Deaf people continue to access the services they need all over the country.   

Being Deaf and having got life experience, Emma is fully aware of the challenges and barriers faced within the Deaf community.

Emma has BSL Level 2, ILM Leadership and Management Level 3 Qualification and is a trained Mental Health First Aider for Adults and Young People.

emma.hampson@royaldeaf.org.uk

Russell Cooke

Community Engagement Manager

Russell is a native Deaf Londoner and joined RAD in October 2013. He is responsible for maintaining the link between RAD and the wider Deaf community within London and the South East (also further afield too as and when needed). Russell works with and supports the Deaf community and strengthens relationships wherever possible, making sure that the Deaf Clubs that RAD supports and their members are happy, independent and supporting them when needed with a wide range of issues and delivering training opportunities as well.

Russell also delivers Deaf Awareness courses all across the UK and is the operational lead for RAD’s Quality Assurance Scheme. Russell is a trained Mental Health First Aider (MHFA) and has been a Registered Sign Language Translator (RSLT) since 2013.

russell.cooke@royaldeaf.org.uk

Linda Parkin

Strategic Development Manager

Linda’s role focuses on securing new and ongoing funding for RAD’s work, to make it sustainable. This includes developing projects and services, working in partnership with internal and external stakeholders, and winning contracts and grants from a variety of funders: national and local government, lottery and other grant-makers. Since 2008, she has helped RAD transform many of its funding and delivery models to adapt to new challenges and opportunities. She also leads RAD’s policy work: influencing others to create more accessible services and opportunities for Deaf people.

A strong advocate for equality, Linda has previously worked for charities in the family, education and Special Educational Needs sectors.

Linda is a Member of the Institute of Fundraising (MInstF), a trained Mental Health First Aider (MHFA) and has BSL Level 2.

linda.parkin@royaldeaf.org.uk

Claire Woods

Finance Manager

Claire joined RAD in 2009 and is a qualified accountant (FCCA). She is responsible for overseeing the day to day running of the finance department of both RAD and it’s outsourced clients whilst also working closely with the managers and directors to ensure that their financial and budgeting requirements are met.

Prior to working at RAD, Claire has worked in accountancy practice for 22 years, which included the audit and accounts of not for profit organisations.

Claire is a trained Mental Health First Aider (MHFA) and has BSL Level 2

claire.woods@royaldeaf.org.uk

Nikki Rogers

Business Support Manager

Nikki joined RAD in November 2007 from a management and training background in social care with an expertise for provision of person centred services and accessible communication.  In her role as Business Support Manager Nikki manages the day to day operations of RAD’s offices, facilities and business support services as well as the day to day management of the Interpreting services and Volunteer Service.   Nikki is passionate about RAD and providing a first class service to both internal and external customers.  Nikki’s diverse role keeps her in daily contact with the Deaf community and acts as a central point of contact and support for all RAD’s services and business functions.

BSC (Hons) Psychology, NVQ Level 4 Health and Social Care, Level 3 Management of Volunteers

BSL Level 3, Communication Support Worker, Note Taking level 3, Mental Health First Aider 

nikki.rogers@royaldeaf.org.uk

RAD aspires to be an employer of choice; our staff and volunteers are our most valuable asset.  Creating a working environment that protects the physical and mental well-being of team members and is mindful of their changing needs is a fundamental part of our success.  We are proud of our commitment to good mental health and wellbeing – and of our trained Mental Health First Aid members of staff.

Training provided by:

 

 

You can contact us in a number of ways:

TIPS FOR SAVING ENERGY IN THE SUMMER

https://youtu.be/ZOrC05Z9aqA

WHAT IS A THERMOSTAT?

https://youtu.be/ggsYRgeK0ko

 
SWITCHING ENERGY PROVIDER

https://youtu.be/rULea2dDw9w

SUPPORT FROM THE BIG SIX UK SUPPLIERS

https://youtu.be/kjd3Vm2Q1Mc

PRIORITY SERVICES REGISTER (PSR)

https://youtu.be/2ZKAamshvZQ

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