On Friday 29th June 2018, a post was circulated on social media showing a copy of an email allegedly from Network Rail in response to a complaint made about Level crossings – Couple visiting the cinema, using British Sign Language video https://www.youtube.com/watch?v=Yub4nFLeEkE&index=2&list=PLcieUuOBJReqkZbsKJvea4yCWND4B6zXf
The alleged response implies that the Royal Association for Deaf people (RAD) have been working with Network Rail on their recent Level Crossing Safety campaign.
We would like to take this opportunity to confirm that we worked with Network Rail approximately two years ago on a Level Crossing Safety Handbook and print advert and are currently working with them on their No Boundaries exhibition.
We have not been consulted or involved with their current Level Crossing Safety campaign or the production of the video.
Here at RAD, we pride ourselves on having proactive partnerships with organisations who deliver services to Deaf people. We are in contact with Network Rail about the insensitivity of this video and hope to work with them to improve their Deaf Awareness.
Network Rail have confirmed that they stopped all promotion of the video on Saturday and are in the process of removing it from their YouTube and social media channels.
For all RAD press enquiries, please contact firstname.lastname@example.org or call 0300 688 2525.