The Royal Association for Deaf people is working in partnership with Canterbury Citizens Advice Bureau to provide Information, Advice and Guidance Services to Deaf residents

In partnership with Canterbury Citizens Advice Bureau, the Royal Association for Deaf people is delighted to announce a new Information, Advice and Guidance Service (IAG) for Deaf people living and working in Canterbury.

The service will provide Information, Advice and Guidance to the local Deaf community in people’s first language; British Sign Language (BSL) or other preferred visual communication such as Signed Supported English (SSE), or Deafblind manual/hands on. All advice workers are either Deaf themselves or fluent in BSL.

The service is available for drop-in appointments every 2nd and 4th Tuesday of the month at Canterbury CAB, 3 Westgate Hall Road, Canterbury, CT1 2BT

In addition to direct the Information, Advice and Guidance services, RAD’s advice workers will deliver workshops, activities and consultation events for the local Deaf community and also offer remote Facetime or Skype advice sessions by appointment for those who are unable to attend drop in sessions.

RAD’s qualified advisors provide rights-based information and advice on:

  • Financial matters including benefits and debt
  • Housing matters
  • Employment
  • Discrimination
  • Access to appropriate health and social care services

We can also help with:

  • Understanding correspondence
  • Completion of forms
  • Signposting
  • Referrals to other services
  • Booking interpreters

Need more information about RAD’s advice services? You can contact us in a number of ways:
Voice Phone:  0300 688 2525
SMS: 0774 996 5727
Email: advice@royaldeaf.org.uk
Text Phone: 0300 688 2527