Select Page

Independent Living

We provide person centred services to Deaf people including those who have additional support needs.  Our Independent Living Service works in partnership with Deaf people and their families to ensure that each person who we support is able to make informed choices and live a fulfilling life.

We offer a range of support:




Community Support

Our Community Support team provides high quality person-centred services to Deaf people who have additional support needs such as a physical or learning disability and/or mental health needs.

Our staff are either Deaf themselves or have the communication skills needed to support your family member, e.g. British Sign Language (BSL), Signed Supported English (SSE), Makaton or other visual form of communication.

Through our matching process we will ensure that support staff are able to meet the individual needs of your family member.

Ways in which we can support a Deaf person in the community include:

  • Shopping
  • Eating healthily
  • Budgeting / Managing Money
  • Understanding / translating correspondence and dealing with it appropriately
  • Paying bills
  • Attending appointments
  • Accessing community and social groups
  • Developing social skills
  • Travelling independently
  • Accessing other services

We are committed to ensuring that all those with whom we work are involved in decisions made about their care and support.  Each person has their own individually tailored Support Handbook and Aspirations Booklet.  

We agree outcomes and aspirations with each person and ensure that activities and support is planned with those in mind.


Loneliness can be debilitating, even more so when you are Deaf and not easily able to engage in day to day conversation with neighbours or people in shops, cafes or other community locations. Loneliness does not only happen as people age, it can be a challenge for people of all ages. Befrienders can provide the conversation and companionship that people need to combat loneliness.

Would your family member benefit from a befriender visit, either at their home or other community location? Would he/she enjoy a regular, friendly chat with a befriender? Befrienders are usually volunteers, they are matched to the people who we support and are either Deaf themselves or fluent in sign language.

Our befriending service can provide the following support:

  • Face-to-face; where a volunteer befriender visits a Deaf person at home or accompanies him/her to a social event
  • Remotely; via video communication e.g. Skype or Facetime (or voice-call if the person is hard of hearing)

Befrienders can also help by:

  • Sourcing local information about community activities and social groups
  • Referring to other partner organisations and providers that offer local groups/sessions to support equipment needs e.g. hearing aids and assistive technology
  • Promoting and encouraging good health and wellbeing

Read more about our Essex befriending service at here.

Life Skills Group

Our Life Skills Groups provide the perfect opportunity for people to meet, socialise and develop new/existing skills. These groups are held regularly and provide a safe, interesting and social space for people to meet and learn.

We work with the people who attend our groups to inform future sessions. This approach ensures that they are relevant, interesting, informative, fun and focussed.

Activities at the group include:

  • Healthy Living
  • Community information and awareness
  • Cooking
  • Energy/Utilities
  • Food hygiene
  • Safety at home
  • Wellbeing


Learn more about our Advocacy Service

Want to learn more about how our Independent Living Team can support a member of your family? Get in touch:

Print Friendly, PDF & Email