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Independent Living

Wprovide person centred services to Deaf people including those who have additional support needs.  Our Independent Living Service works in partnership with Deaf peopletheir families, professionals and other partner organisations to ensure that each individual is able to make informed choices and live a fulfilling life.   

We offer a range of support including:

Community Support

Our Community Support team provides high quality person-centred services to Deaf people who have additional support needs such as a physical or learning disability and/or mental health needs.

Our staff are either Deaf themselves or fluent in British Sign Language (BSL). Through our matching process we ensure that staff are able to meet the individual communication needs of the people who we support, e.g. Makaton, DeafBlind manual/hands-on, Signed Supported English (SSE), other sign languages, signs/symbols and points of reference.

Ways in which we can support a Deaf person in the community include:

  • Shopping
  • Eating healthily
  • Budgeting / Managing your money
  • Translating and understanding correspondence and dealing with it appropriately
  • Paying bills
  • Attending appointments
  • Accessing community and social groups
  • Developing social skills
  • Travelling independently
  • Accessing other services

We are committed to ensuring that all those with whom we work are involved in decisions made about their care and support. Each person has their own individually tailored Support Handbook and Aspirations Booklet.

We agree outcomes and aspirations with each person and ensure that activities and support is planned with those in mind.


Loneliness can be debilitating, even more so when you are Deaf and not easily able to engage in day to day conversation with neighbours or people in shops, cafes or other community locations. Loneliness does not only happen as people age, it can be a challenge for people of all ages. Befrienders can provide the conversation and companionship that people need to combat loneliness.

We offer befriending support:

  • Face-to-face; where a volunteer befriender visits a Deaf person at home or accompanies him/her to a social event
  • Remotely; via video communication e.g. Skype or Facetime

Befrienders can also help by:

  • Sourcing local information about community activities and social groups
  • Referring to other partner organisations and providers that offer local groups/sessions to support equipment needs e.g. hearing aids and assistive technology
  • Promoting and encouraging good health and wellbeing

Find out more about our Essex  befriending service here

Life Skills Group

Our Life Skills Groups provide the perfect opportunity for people to meet, socialise and develop new/existing skills. These groups are held regularly and provide a safe, interesting and social space for people to meet and learn.

We work with the people who attend our groups to inform future sessions. This approach ensures that they are relevant, interesting, informative, fun and focussed.

Activities at the group include:

  • Healthy Living
  • Community information and awareness
  • Cooking
  • Energy/Utilities
  • Food hygiene
  • Safety at home
  • Wellbeing


Learn more about our Advocacy Service

If you are a social worker or other professional working with a Deaf person who has additional support needs and want to learn more about how our Independent Living Team can help, please get in touch:

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