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I Need Advice

Our qualified advisors provide rights-based information and advice on:

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Financial matters including benefits and debt
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Housing matters
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Employment
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Discrimination
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Access to appropriate health and social care services
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Complaints

We can also help with:

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Understanding correspondence
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Completion of forms and applications
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Signposting
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Referrals to other services
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Booking interpreters

All our advice workers are either Deaf themselves or fluent in British Sign Language (BSL). We provide advice in BSL or other preferred visual communication such as Sign Supported English (SSE), or Deafblind manual/hands on.

Our current advice locations are:

London

Brent

Opening times: Tuesdays (LP at CVC) and Thursdays 10am – 4pm (NC at CAB)

Address:

  • Brent CAB, 270-272 High Rd, London NW10 2EY
  • Brent Civic Centre, Engineers Way, Wembley HA9 0FJ

 

Camden

Opening times: Mondays (DC), Tuesdays (RS) and Fridays (DC) 10am – 4pm

Address: Camden Council, 5 Pancras Square, London N1C 4AG

City Lit

Opening times: Wednesdays 10am – 4pm

Address: City Lit, 1-10 Keeley St, London WC2B 4BA

Lambeth

Opening times: Wednesdays 10am – 4pm

Address: We are 336, 336 Brixton Road, London SW9 7AA

RBKC

Opening times: Wednesdays 10am – 1pm

Address:  Kensington Town Hall, Hornton Street, London W8 7NX

Essex

Basildon

Opening times: 2nd and 4th Tuesday of month 10am – 4pm (LO) and Wednesdays 10am – 4pm (SA)

Address:  Basildon Council, The Basildon Centre, St Martin’s Square, Basildon, Essex SS14 1DL

Chelmsford

Opening times: Thursdays 10am – 4pm

Address: Chelmsford Library, County Hall, Market Road, Chelmsford CM1 1QH

Colchester

Opening times: Every Monday 10am – 1pm

Address: Community 360, Winsley’s House, High Street, Colchester CO1 1UG

Harlow

Opening times: Every 3rd Tuesday of the month 10am – 2pm

Address: Central Library, Cross Street, Harlow CM20 1HA

Southend

Opening times: Fridays 10am – 4pm

Address: Southend CAB, 1 Church Rd, Southend-on-Sea SS1 2AL

Southend Deaf Club

Opening times: 2nd Wednesday of every month 10-2

Home and community visits or Skype sessions

As and when requested by clients.

This applies to only: house-bound clients and limited mobility clients.

Email advice@royaldeaf.org.uk to book an appointment 

Warwickshire

Stratford-upon-Avon

Opening times: Every Friday of the month 10am – 2pm

Address: Tyler House, Tyler Street, Stratford upon Avon CV37 6TY

Dunchurch and Rugby

Opening times: 1st and 3rd Monday of the month 10am – 2pm

Address: Rugby Deaf Club, The Woodlands Centre, 53 Cymbeline Way, Rugby CV22 6JZ

Read Rita’s story to learn more about how we supported her to find a new home
Read More

Rita

Need more information about our advice services?
You can contact us in a number of ways:

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