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I Need Advice

Our qualified advisors provide rights-based information and advice on:

 

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Financial matters including benefits and debt
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Housing matters
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Employment
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Discrimination
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Access to appropriate health and social care services
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Complaints

We can also help with:

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Understanding correspondence
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Completion of forms and applications
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Signposting
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Referrals to other services
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Booking interpreters

All our advice workers are either Deaf themselves or fluent in British Sign Language (BSL). We provide advice in BSL or other preferred visual communication such as Sign Supported English (SSE), or Deafblind manual/hands on.

Our current advice locations are:

London

 

Brent

Opening times: Tuesdays (Brent Civic Centre) 10am-4pm and Thursdays (Citizens Advice Brent) 10am-4pm

Address:

  • Brent Civic Centre, Engineers Way, Wembley HA9 0FJ
  • Brent CAB, The Lewinson Centre, 167 High Rd, Willesden,NW10 2SG.

 

Camden

Opening times:Tuesday and Wednesday and Thursday 10am – 4pm

Address: Camden Council, 5 Pancras Square, London N1C 4AG

Opening times: Last Thursday of the month, 10am-4pm

Address: CDA,Greenwood Centre, 37 Greenwood Place, London, NW5 1LB

City Lit

Opening times: Wednesdays 10am – 4pm

Address: City Lit, 1-10 Keeley St, London WC2B 4BA

Lambeth

Opening times: Wednesdays 10am – 4pm

Address: We are 336, 336 Brixton Road, London SW9 7AA

RBKC

Opening times: Wednesdays 10am – 1pm

Address:  Kensington Town Hall, Hornton Street, London W8 7NX

Essex

Basildon

Opening times: Wednesdays 10am – 4pm 

Address:  Basildon Council, The Basildon Centre, St Martin’s Square, Basildon, Essex SS14 1DL

Chelmsford

Opening times: Thursdays 10am – 4pm

Address: Chelmsford Library, County Hall, Market Road, Chelmsford CM1 1QH

Colchester

Opening times: Every Monday 10am – 1pm

Address: Community 360, Winsley’s House, High Street, Colchester CO1 1UG

Harlow

Opening times: Every 3rd Tuesday of the month 10am – 2pm

Address: Central Library, Cross Street, Harlow CM20 1HA

Southend

Opening times: Fridays 10am – 4pm

Address: Southend CAB, 1 Church Rd, Southend-on-Sea SS1 2AL

Southend Deaf Club

Opening times: 2nd Wednesday of every month 10am-2pm

Home and community visits or Skype sessions

 Only available to house-bound clients and limited-mobility clients.

Email advice@royaldeaf.org.uk to book an appointment

Warwickshire

Stratford-upon-Avon

Opening times: Friday 11am – 2pm

Address: Tyler House, Tyler Street, Stratford upon Avon CV37 6TY

Dunchurch and Rugby

Opening times: 1st and 3rd Monday of the month 10am – 2pm

Address: Rugby Deaf Club, The Woodlands Centre, 53 Cymbeline Way, Rugby CV22 6JZ

Read Rita’s story to learn more about how we supported her to find a new home
Read More

Rita

Need more information about our advice services?
You can contact us in a number of ways:

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