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I Need Advice

Our qualified advisors provide rights-based information and advice on:

N
Financial matters including benefits and debt
N
Housing matters
N
Employment
N
Discrimination
N
Access to appropriate health and social care services
N
Complaints

We can also help with:

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Understanding correspondence
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Completion of forms and applications
N
Signposting
N
Referrals to other services
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Booking interpreters

All our advice workers are either Deaf themselves or fluent in British Sign Language (BSL). We provide advice in BSL or other preferred visual communication such as Sign Supported English (SSE), or Deafblind manual/hands on.

Our current advice locations are:

London

Brent
Address:
Brent CAB,
270-272 High Rd,
London NW10 2EY

Dates & Times
Thursday
10am – 4pm

Camden
Address:
Camden Council,
5 Pancras Square,
London N1C 4AG

Dates & Times
Monday (drop in)
Tuesday (drop in)
Friday (appointments only)
10am – 4pm

City Lit
Address:
City Lit,
1-10 Keeley St,
London WC2B 4BA

Dates & Times
Tuesday (term time only)
Wednesday (term time only)
10am – 2pm

Croydon
Address:
Citizens Advice Croydon,
48-50 Portland Road,
South Norwood,
London SE25 4PQ

Dates & Times
Monday
10am – 4pm

Lambeth
Address:
We are 336,
336 Brixton Road,
London SW8 7AA

Dates & Times
Wednesday
10am – 4pm

RBKC
Address:
Kensington Town Hall,
Hornton Street,
London W8 7NX

Dates & Times
Wednesday
10am – 1pm

Essex

Basildon
Address:
Basildon Council, The Basildon Centre,
St Martin’s Square,
Basildon, Essex SS14 1DL

Dates & Times
Wednesday
10am – 4pm

Chelmsford
Address:
Chelmsford Library, County Hall,
Market Road,
Chelmsford CM1 1QH

Dates & Times
Thursday
10am – 4pm

Colchester
Address:
Colchester Library and Community Hub,
Trinity Square,
Colchester CO1 1JB

Dates & Times
2nd and 4th Monday of the month
10am – 4pm

Southend
Address:
Southend CAB,
1 Church Rd,
Southend-on-Sea SS1 2AL

Dates & Times
Friday
10am – 4pm

Southend Deaf Club
Address:
12 Oakhurst Road,
Southend SS2 5DT

Dates & Times
2nd Wednesday of every month
10am-2pm

For Essex home and community visits or Skype sessions: Please email advice@royaldeaf.or.uk to book an appointment.

Kent

Canterbury
Address:
Canterbury CAB
3 Westgate Hall
Canterbury
CT1 2BT

Dates & Times
2nd and 4th Tuesday of the month
10am-4pm

Read Rita’s story to learn more about how we supported her to find a new home
Read More

Rita

Need more information about our advice services?
You can contact us in a number of ways:

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